Billing & Payment
We accept Stripe (Visa/Mastercard/AMEX), PayPal, Paymob (for Egypt and Arab countries), and manual bank transfer. All major credit cards are accepted via Stripe.
For cPanel licenses, once a license is activated via the Manage2 API it cannot be refunded. For plugin subscriptions, unused days may be refunded within 3 days if the plugin has not been activated on a server. Contact us via WhatsApp.
Yes! We run promotions regularly. Apply your coupon code on the checkout page before completing payment. Follow us or message us on WhatsApp to get notified of deals.
Absolutely. We never store card data. All payments are processed by Stripe, PayPal, or Paymob — all PCI-DSS compliant providers. Your card details never touch our servers.
cPanel Licenses
A VPS license supports a limited number of cPanel accounts (typically up to the VPS tier limit). A Dedicated license supports unlimited cPanel accounts and is required for physical dedicated servers. Check cPanel's official documentation for the current account limits per tier.
Instantly — within seconds of confirmed payment. We use the Manage2 API to provision your license automatically. You'll see your license key immediately on the thank-you page and in your portal.
Contact us via WhatsApp with your order number and the new IP address. We can transfer the license to a new server. Note that cPanel charges for IP changes on certain plan types.
Yes. We are an authorized cPanel reseller and provision all licenses directly through the official Manage2 API. Your license is a genuine cPanel license, indistinguishable from one purchased directly.
WHM Plugins
Safety Monitor Pro is an AI-powered WHM plugin that provides real-time intrusion detection from ModSecurity logs, country-based firewall rules, automated load guarding (to keep your server stable under heavy load), and per-domain security reports — all accessible directly in WHM.
MailShield Pro is a WHM plugin that provides advanced email filtering, spam detection, and mail policy management integrated directly into WHM. It extends ConfigServer MailScanner with a cleaner interface and automated protection rules.
After payment, your license key will be in your portal. Download the plugin installer from your portal, upload it to your WHM server, and run the installation script. Detailed instructions are included in the download. Contact us on WhatsApp if you need help.
Safety Monitor Pro requires WHM root access. It works on self-managed cPanel/WHM servers. It does not work on servers where you only have cPanel (not WHM) access.
Account & Orders
We use passwordless login for maximum security. Enter your email address, and we'll send you a one-click magic link that logs you in instantly. No password to forget!
Go to My Account → Licenses, or open the specific order from My Account → Orders → Order Detail. Your key is shown there and can be copied with one click.
Renewals can be initiated from your portal under My Account → Licenses. For monthly plans, renewal is automatic if you set up recurring billing. Manual renewal instructions are available in the portal.
Check your spam/junk folder. If it's not there, log in to your portal — your order and license will be there. You can also message us on WhatsApp with your order ID.
Support
The fastest way is WhatsApp — tap the green chat button on any page. You can also use our contact form. We typically respond within minutes during business hours.
Our WhatsApp support is available Saturday to Thursday, 9 AM to 11 PM (GMT+3). For urgent server issues outside these hours, leave a message and we'll respond as soon as possible.
Still have questions?
Our team is ready to help. Reach us on WhatsApp for the fastest response.